Shipping & Returns Policy
We founded MIA ELLE CO. with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. Our shipping & returns policies are detailed below, please have a look and contact us to learn more!
We have FREE SHIPPING always!. Orders are usually processed and shipped out in 3-7 business days, but in some cases it may take up to 2 weeks. Shipping is only available to places within the USA. We are working on expanding to other countries soon! Thank you for your patience. We ship our packages by USPS.
To be eligible for a refund, you will need the receipt or proof of purchase.
We will notify you and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card to process refunds.
You can always contact us for any refund questions at: firstname.lastname@example.org
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. However, buyers are responsible for return shipping costs. You’ll also need the receipt or proof of purchase. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you an email with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at firstname.lastname@example.org.